The height of the railing is about 30 cm, which ensures maximum safety for the child while sleeping. Only the bed model Kids bed, Floor bed Falco has a higher railing - it is about 50 cm.

The bed is always a few centimeters wider and longer than the surface of the mattress. The exact size depends on the selected model and its size. You can easily find all the technical data in the drawings at the bottom in the description of each bed. 

The mattress should be the same size as the bed, for example, for a 200x90 cm bed fits a 200x90 cm mattress.
For beds with a railing, we recommend mattresses with a height of 12-14 cm, which provide stability and comfort.
Models that fit our railed beds are Nike foam mattress with latex - 12cm, Memory foam mattress with latex - 14cm and Klio foam mattress - 10cm, made of safe and certified materials.

The drawer mattress should be 10 cm shorter than the length of the bed, for example, a drawer mattress 190x90 cm fits the bed 200x90 cm.

The maximum height of the drawer mattress is 12 cm, which ensures easy closure of the drawer.

Available mattress models: Nike foam mattress with latex - 12cm and Klio foam mattress - 10cm.

Beds 120 and 140 cm wide have a narrower drawer (50-60 cm).

Yes, our beds are made of certified raw pine wood. Colorful variants are covered with safe varnishes or acrylic paints that meet EU safety standards. All edges are rounded to minimize the risk of injury. All our beds are designed and manufactured in accordance with EN 1725:2023 standard.

Yes! Each bed comes with clear electronic assembly instructions, and most customers assemble them in less than 60 minutes. All you need are basic tools - a screwdriver and allen wrench (included) and someone to help. To speed up the work, we encourage you to use a screwdriver.

We do not offer size modifications or custom colors. You can choose from many available variations on our website.

Production time is always indicated in the description of each product.

Yes! Shipping in 72 hours applies to models Toddler bed, House Bed Meli and Kids bed, Floor bed Vedo in sizes 200x90, 190x90, 200x120, 200x140 (without extended legs, with railing with flat rungs).
Delivery time should, of course, be added to the quoted time.

Yes, we are shipping. You can check the shipping price here.  If you are looking for delivery to another country, visit our TreeTale website for your region.

Unfortunately, we do not have the ability to deliver packages to these islands.

No, all customs costs are covered by our store. The customer pays only for the product and shipping.

Check order status here.

Yes, but you need the bed legs extended by 20 cm to fit the drawer. You can find the drawer in the Children’s furniture section of our website.

Yes, you choose the side of the input during installation.

Yes, you can find them here.

Yes, but the product must be in its original packaging. To report a return, please contact us by email shop@treetale.eu.

You can make a return within 30 days of receiving the product without giving a reason.

For more information on returns, click here.

The cost of returns from the UK is partially covered by the customer. You can find detailed information about the fees here.

Report it to us at shop@treetale.eu, and the missing or damaged part will be sent immediately.

In the body of the email, mention :

Our claims department will respond to your message most likely the same day.